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Who can use the loan service?

  • Users with a UD card: Students, academic, research and administrative staff.
  • Holders of a current Friend of the Library card: Friends of the Library (alumni and external researchers).

Where to borrow

  • At the Front Desk.
  • Self-check service:
    • Bilbao campus: available in all of the Reading Rooms.
    • San Sebastian campus: available at the Front Desk.

Terms of loan for books

User type No. of resources No. of days  Renovations
Undergraduate students 10 15  1 x 7 days
Postgraduate and PhD students 20 30  1 x 7 days
Friends of the Library / Alumni 10 15  1 x 7 days



By signing in to Océano and going to "My Loans" it's possible to renew a loan for an extra 7 days, provided there are no requests for the book and that 3 or fewer days remain to its due date.


Through this service you may place a hold on books out on loan to other users. To place a hold, access the Library Catalogue in Océano (Discovery Library).

When placing a hold, please bear in mind the following:

  • You won’t be able to place a hold on a book you already have on loan, or that you’ve already requested.
  • You won’t be able to place a hold if you’re blocked.
  • After placing a hold, when the requested book is returned you’ll be notified by an email to your @opendeusto or @deusto account. From then on, you’ll be able to collect it up to closing time on the following day. 

Returning loans

Returning loans:

  • Bilbao campus: Return Box, located on the ground floor, next to the entrance.
  • San Sebastian campus: At the Front Desk.

PLEASE NOTE: If you do not return the book at the return box and you leave it in another place in the Library, it will not be valid.


No new loans will be granted until overdue books have been returned. You will receive a notice by email on your @opendeusto or @deusto account.

Library privileges will be suspended for a period of five days for each book and day past the due date. If a book has still not been returned after three notices, your access to the Library will be cancelled until the loan has been returned.

  • In the case of lost or damaged books, loan privileges will be suspended until the book has been replaced or paid for.
  • Library cards are personal and non-transferrable. In the case of use by anyone except the card holder, sanctions will be applied. In case of loss, the Library must be notified immediately.
  • Until the Library has been duly notified, the holder of the lost card will be held responsible for any loans made with the card and any relevant fines.
  • Users making improper use of the loan or self-loan service will be denied access to the library for one year.

Inter-campus loans (BI-SS)

This service makes it possible to obtain material from the University of Deusto library at another campus: Bilbao and San Sebastian.

Type of users of Inter-campus loans

Where to request an intercampus loan BI-SS

  • Bilbao campus: At the Front Desk.
  • San Sebastian campus: At the Front Desk. 

Collection and return of items

Bilbao campus:
At the Front Desk within the Library working hours.

San Sebastian campus:
At the Front Desk within the Library working hours.